At The Neo Studio (“The Neo Studio”, “Company”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our interior design and execution services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Phone Number
• Email Address
• Residential or Commercial Project Address
• Company Name (if applicable)

Project Information

• Floor plans and drawings
• Design preferences
• Site photographs
• Budget details
• Project specifications
• Material selections

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Cookies and Analytics Data

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries and consultation requests.
• Prepare quotations and project proposals.
• Design and execute interior projects.
• Schedule meetings and site visits.
• Process invoices and payments.
• Improve our website and customer experience.
• Communicate project updates.
• Send promotional communications where legally permitted.
• Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyse website traffic.
• Enhance user experience.

You may disable cookies through your browser settings. However, doing so may affect certain features of the website.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Employees and project teams
• Approved contractors and installation partners
• Logistics and transportation providers
• Payment service providers
• IT support and website service providers
• Government authorities or regulators where required by law

All such parties are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Complete your project.
• Fulfil contractual obligations.
• Maintain business and financial records.
• Resolve disputes.
• Comply with applicable laws.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies before sharing any personal information.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw your consent where processing is based on consent.
• Object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

The Neo Studio reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page along with the revised Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.

The Neo Studio

Corporate Office – HSR Layout

1018/1, 1st Floor, 24th Main Road,
13th Cross Road, 1st Sector,
HSR Layout, Bengaluru, Karnataka – 560102.

Factory – Manganahalli

Ullal Main Road, 4th Block,
Sir M. Visvesvaraya Layout,
Manganahalli, Bengaluru, Karnataka – 560060.

Head Office – Hosur

Vajra Towers, SIPCOT Phase II,
National Highway,
Hosur – 635109
(Opposite Adhiyamaan College)

Phone: +91 99722 83300

Email: [email protected]

12. Consent

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.